SHIPPING & RETURNS

Shipping Policy

Ordering online 
All prices on this web site are quoted in New Zealand dollars and include GST. 
The minimum order is 1 case of wine. Orders of smaller quantity will be subject to a $10 handling fee and dispatch may be delayed by one day.
Orders are processed before 11:00am (Monday to Friday). You should receive your order within 2-5 working days through our designated courier service. All orders that are fulfilled will receive confirmation by email. Customers with unfulfilled orders (due to stock shortages or other reasons) will be contacted by a representative of Astrolabe Wines Ltd.  
Delivery needs to be signed for by someone aged 18 or older.


Delivery 
This online shop is for New Zealand customers only and consequently freight is included on all orders.
We do not deliver orders outside of New Zealand. Overseas customers can be directed to their nearest local retailer through our overseas distributors or contact us for an international delivery quote. 

Order Cancellation
Please contact us if you wish to cancel your order.
Email: admin@astrolabewines.co.nz
Phone: 03 577 67944
If your order has not been dispatched at the time of cancellation, your credit card will be refunded in full. 
Note: Freight is charged on orders dispatched before cancellation.

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